Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Northwest Health and Safety Inc. The collective work includes works that are licensed to Northwest Health and Safety Inc. Copyright 2015, Northwest Health and Safety Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Northwest Health and Safety Inc. or purchasing Northwest Health and Safety Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Northwest Health and Safety Inc. or to purchase Northwest Health and Safety Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Northwest Health and Safety Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Persons or companies who copy Northwest Health and Safety Inc or AEDUniverse.com content will be subject to civil and or criminal action.


Trademarks
All trademarks, service marks and trade names of Northwest Health and Safety Inc. used in the site are trademarks or registered trademarks of Northwest Health and Safety Inc. and their manufacture partners.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Northwest Health and Safety Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Northwest Health and Safety Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Northwest Health and Safety Inc. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Northwest Health and Safety Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Northwest Health and Safety Inc. has been advised of the possibility of such damages. AED purchasers must strictly follow state and federal guidelines when setting up an AED program. AED's must be maintained IAW manufacture specifications. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Northwest Health and Safety Inc. product is mistakenly listed at an incorrect price, Northwest Health and Safety Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Northwest Health and Safety Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Northwest Health and Safety Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Northwest Health and Safety Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Northwest Health and Safety Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Northwest Health and Safety Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Washington, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Northwest Health and Safety Inc. products) shall be in the state or federal courts located in Clark County, Washington or alternate venue at the sole discretion of Northwest Health and Safety Inc. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Northwest Health and Safety Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Northwest Health and Safety Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Northwest Health and Safety Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Northwest Health and Safety Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Northwest Health and Safety Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Northwest Health and Safety Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Northwest Health and Safety Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Northwest Health and Safety Inc. in its sole discretion.

Return Policy
All returns are subject to Northwest Health and Safety Inc. approval and must comply with the returns policy.

AEDUniverse.com and Northwest Health and Safety Inc. are committed to your satisfaction. If we make an error with your order, or you receive defective or damaged merchandise, please call us at 1-866-517-8243 immediately.

1. You may receive a refund or credit on most items within 30 days of delivery. Items must be in their original packaging. Before we can accept your eligible return items, you must call us at 866-517-8243 to obtain a Returned Merchandise Authorization (RMA) number. Write the number on a piece of paper and place it in the box or boxes to be returned so we'll know how to process your refund. Items returned to us without an RMA will incur a 15% restocking fee. Returns beyond 30 days will not be accepted.

2. All items purchased from the AEDUniverse.com may be returned under this policy except opened electrode pads or those with damaged packaging, opened rescue kits and packs, used batteries or those with opened packaging, used manikins, books, software, videos, CDs, DVDs, online training passcodes (once issued) and classroom training (once it's scheduled.)

3. Shipping and insurance costs on returned items are the responsibility of the customer. For your protection, we urge you to ship returns insured using a reputable carrier who will issue a tracking number for the shipment. AEDUniverse.com  and Northwest Health and Safety Inc. are not responsible for customer returns that are lost or damaged during shipping.

4. Items not purchased from AEDUniverse.com may not be returned to AEDUniverse.com.

If you have a defective AED beyond the 30 day return policy please contact the manufacture directly for warranty repair or replacement.

Cardiac Science 800-991-5465
Defibtech, LLC 866-333-4248
HeartSine Technologies 866-478-7463
Medtronic Physio-Control
800-442-1142
Philips Healthcare 800-263-3342
ZOLL Medical 800-348-9011


Indemnification
You agree to indemnify, defend, and hold harmless Northwest Health and Safety Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Northwest Health and Safety Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Northwest Health and Safety Inc., Northwest Health and Safety Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Northwest Health and Safety Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Northwest Health and Safety Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).