The HeartStart defibrillators employ daily, weekly and monthly self tests to help ensure the devices are ready for use during an emergency. A failure of any of these tests will be shown by the status indicator.

Please click here for detailed information on defibrillation on a wet or metal surface.

 Wet/Metal Technical Note

A person in SCA:

• does not respond when shaken, and
• does not breathe normally.

 
If in doubt, apply the pads. Follow the instructions for each step in using the defibrillator.

Please click here for further information on indications for use for your devices.

Note: For safety reasons, some very low amplitude or low frequency rhythms may not be interpreted as shockable VF rhythms. Also some VT rhythms may not be interpreted as shockable rhythms.

 FR2 and Medical Professionals

The FR2 battery history will provide you with information about the use of the battery currently installed on your HeartStart FR2.

Please click here for instructions on how to check your battery history.

 FR2+ manual, battery history 

The "i button" on the front of the HS1 and FRx device will provide you with the status of your battery. Note these defibrillators use chirps and a flashing "i button" to alert you to problems.

Please click here for or further information on battery usage.

 Battery Usage Technical Note

Standby mode means that the battery is installed but is not used, only self tests are being performed. The standby life will be reduced if your device is used on a patient or if it is used for training purposes.

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Please select your device for information on the pads installation process or informational video.

Please click here to review the case download process or to purchase or download one of the software programs from the Event Review suite.

• Remove and reinstall battery. (Make sure you are using the regular gray battery, not the yellow Training and Admin pack and verify that your data card is installed.
• Summary data card information should be displayed on the screen.
• Use this information to determine if you need to download data or if the remaining time is acceptable. (N ote: "card full in x hours" indicates the number of hours of data collection remaining on your card.)

Once the data card is full, the data card will stop recording data. Until files are deleted, or removed from the card, a full card will not record any data.

Click here to review the owner’s manual for your trainer.

Click here to see all Philips Heartstart AED trainers and training supplies.

• training pads are being used with a mannequin without an internal or external mannequin adapter,
• clinical pads are being used rather than training pads,
• pads placement on the mannequin is incorrect,
• your training strip is worn or broken,
• mannequin issues when using internal mannequin adapters.

For further information on training, click here:

Event Review stops working if you do not register within 30 days of installation.

Until you register Event Review, you will see the License Manager each time the application starts. The License Manager keeps track of how long you have before the unregistered product stops working.

You can register Event Review on the internet using the Event Review Registration window. The easiest and fastest method is to register on the internet. You will receive the registration key by email.

To register on the internet

1. Connect to the internet.

2. Start Event Review.

3. When the License Manager appears, click "I would like to register now."

4. Click Next. Event Review displays the Registration window.

5. Click "Register online at our web site."

6. Event Review connects you to the Software Registration web site.

7. Complete the registration form, and then click Submit.

8. The registration key will be emailed to the address you specified

If your Event Review, Event Review Pro, Review Express Connect or 12-Lead Transfer Station computer does not have an internet connection or does not have email, you can register from a different computer using this web address: http://www.philips.com/softwareregistration

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• The "best" distance between the Infrared (IR) adapter on the PC and the IR port on the HS1 can vary. One PC and HS1 combination may work best at 5 inches, and another may work better at 15". If you get communication errors, try increasing or decreasing the distance until the devices can communicate successfully.
• In some cases Windows XP will be able to identify and install the correct drivers for your IR adapter. In other cases, XP may install the wrong driver. (for example the Actisys IR 4000U) In those cases, follow the IR adapter vendor's instructions for installing the correct drivers. The incorrect driver may seem to be identical in all behavior to the correct one except it won't transfer the data correctly.
• Windows XP needs a minimum of Service Pack 2 installed for most IR adapters to install and work correctly. Contact your help desk to find out if you have the service pack installed.

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